My publicly shared story map is requesting a log in

506
3
Jump to solution
08-24-2022 08:05 AM
BenLockwood
New Contributor II

Like others, I'm running into an issue where a story map that I've publicly shared is requesting a log in. I've publicly shared all the layers used within it, and I've checked that all the web map used in it will load correctly without requiring a log in. So I'm at a complete loss as to what is causing the issue. 

 

Link to story map

Tags (2)
0 Kudos
1 Solution

Accepted Solutions
BenLockwood
New Contributor II

I discovered that the issue was a feature layer that was no longer being used within the story map, but was previously. Changing the permission of this layer, even though it was no longer being used, removed the log in requirement. Still not sure why, but it worked. 

View solution in original post

0 Kudos
3 Replies
JeffreyHolycross
Esri Contributor

Where are you seeing a prompt to log in? I scrolled through all of your linked story map and saw no prompt to log in.

0 Kudos
ChristopherCounsell
MVP Regular Contributor

Can you share the URL?

Try using the URL without the organization short key. You can do these by using the Sharing link or by removing it from the URL if you are copying it from the address bar.

i.e. you will be prompted to sign into this:

https://magisian.maps.arcgis.com/home/item.html?id=9f16684379974ab98e9115522d1397a3

but not this:

https://arcgis.com/home/item.html?id=9f16684379974ab98e9115522d1397a3

Please don't forget the kudos

0 Kudos
BenLockwood
New Contributor II

I discovered that the issue was a feature layer that was no longer being used within the story map, but was previously. Changing the permission of this layer, even though it was no longer being used, removed the log in requirement. Still not sure why, but it worked. 

0 Kudos