Yes, I did. Thanks.
Apparently, there is a lock on sharing premium content from ESRI subscribed content such as hosted feature services. You will incur credit usage for this. I found this site: https://doc.arcgis.com/en/arcgis-online/reference/faq.htm#ESRI_QUESTIONANSWER_5FA26E16589441BC92556F...
Which outlines what premium content is and how to share it through a web app. If you have the capability of publishing this data through a server of your own, you can share it directly through the web app without having to incur credits. Also, I believe ArcGIS Enterprise Portal opens up this capability.
Is there a way to make a direct button, those steps may confuse my audience.
Go into the detail page for the layer. > Settings >Feature Layer (hosted). Then enable others to download the data in different formats.