Losing credits because I get logged out after performing analysis and the login page shows no GitHub SSO option

[MPerry]

Hello, I have been losing out on credits and time due to repeatedly being forced to login again while in the middle of working on a web map in ArcGIS Online.  The error usually occurs when I am trying to save something and the saves are not successful.  I made the very poor choice of using a GitHub SSO when I signed up for my ArcGIS Online account, and now every time I encounter a login screen through ArcGIS Online, the SSO option is not there and I have to do a hard cache reset of the site just to even login again, whereupon the cycle starts all over.  

[sarah_maisel]

Hi there! I'd like to try and get to the bottom of this but might need clarification. 

You say you lose credits when you are logged out while saving the map -- saving a web map should not consume credits. Are you running an analysis in Map Viewer that is taking a long time? Can you clarify your workflow when you see credits being consumed unexpectedly?

For the Github sign in, how long has this been an issue? When I attempt to sign in to ArcGIS Online, I see the Github SSO option available to me so you should too. Is this happening in all browsers as well?

Thank you! Hope we can get this sorted.

Sarah