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Image files will not load in Story Maps this morning. Are there new changes in ArcGIS Online?

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06-16-2016 06:50 AM
PeterChen
Deactivated User

I noticed none of my photos or icons loaded in my story maps apps. this morning.  These are image files in "my contents" ArcGIS online account.  Is this temporary or what's going on?

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3 Replies
AdrianWelsh
MVP Honored Contributor

Hi Peter,

Sometimes my AGOL gets all wonky and I need to clear my browser cache and try again. Have you tried a different browser or cleaning/clearing your browser cache/history?

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PeterChen
Deactivated User

I have tried with Firefox, but it's the same result.

When I tried to download the image or check the url of the image file, it kicks back with an error message

"Maximum number of connections (30) exceeded."

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AdrianWelsh
MVP Honored Contributor

Peter, that is an odd issue and sounds more like a server timeout. Can you share your map or images here? It might be best to place this thread in the ArcGIS Online​ space instead of Community help.

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