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Help and Search: 'Can't reach this page'

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11-03-2018 08:04 PM
RachelDiPietro
Emerging Contributor

First the Help window and now the Search window are giving me this message. It has been going on a lot longer with the Help window, but it just started with the Search window today. This is making it more difficult to access tools because I always use the Search window to bring up tools quickly.

Could this have something to do with my current license expiring in 9 days? I am at a loss for why these windows aren't connecting or displaying correctly.

Any help is greatly appreciated!

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1 Reply
KellyGerrow
Esri Alum

This isn't related to license expiration. You can search ArcGIS Online content and access the help without a license. IT looks like your browser may be pointed to a local website instead of our public help. I'd suggest verifying the link and checking with your IT department to look into why this is going to the wrong location.

Thanks

Kelly 

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