Geoform not loading in Chrome

GeorgeDurkee · ‎02-08-2017

Hi: I've built a geoform and have been unable to get it to load in Chrome. It loads fine in IE and Firefox. Also, on the Details page for the App, it won't load to Configure App though, again, gets there fine from Firefox. I've tried to add https to the address but still not successful. I've tried on two computers and a tester was also having the same problem. I've also turned on and off the https requirement in security for my account.

Ideas? Here's the draft of my geoform:

http://arcg.is/2ldDcjn

UPDATE: just tried it in Chrome's Incognito browser and it loads fine. I'll fiddle with add ins and see if there's something there but if anyone's got ideas, I'd appreciate them!

Thanks,

George

GeorgeDurkee · ‎02-13-2017

Many thanks for the suggestion. I ended up doing a clean install, then synching with my google account. Everything worked fine. I reinstalled the minimum number of Extensions I use as well as plug-ins, testing after each install. So far, so good. Previously, I'd tried just installing a new version over the old one (same version) but that didn't work. Anyway, it was obviously just a glitch with two of my synched copies on two machine and one other person but no other reports. If it reappears I'll follow up with those last two suggestions.

Thanks again!

George

View solution in original post

ChrisSmith7 · ‎02-08-2017

When you say it's not loading in Chrome, can you clarify? It seems to load fine on my end:

GeorgeDurkee · ‎02-08-2017

Chris: When I enter that URL, the word GeoForm comes up on the tab but the bars keep looping, with no page loading. I just tried turning off all extensions thinking it was my browser (though another person had the same problem). It still hangs. Same with trying from Configure App. And, as just noted, works fine in Incognito.

Mystery deepens. I'll ask a few more friends to try Chrome and see what happens.

Thanks!

George

NicoleGamble1 · ‎02-08-2017

I just tested in Chrome and it seems to be working for me. Maybe try clearing your browser cache?

ChrisSmith7 · ‎02-08-2017

George noted it's working in incognito - I would suspect a caching issue. I'm voting for cleaning cache/restarting the browser (making sure no Chrome instances are hanging out to hold onto anything).

ChrisSmith7 · ‎02-08-2017

Are you reporting any console errors in Chrome's dev tools? I'd also recommend trying to load it while running fiddler2 to inspect the http traffic.

DavidColey · ‎02-09-2017

Can anyone tell me what chrome version this refers to? I'm at 56.x

NicoleGamble1 · ‎02-09-2017

I'm also at 56.x (56.0.2924.87)

DavidColey · ‎02-09-2017

Thanks

ChrisSmith7 · ‎02-09-2017

All versions of Chrome should have dev tools. Here's a how-to if you aren't familiar:

Chrome DevTools Overview - Google Chrome

Here's a how-to on fiddler2:

Fiddler tutorial – How to use Fiddler