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Field Maps attachment update causing "unsupported data" error when taking maps offline

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yesterday
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JesseFFK
New Contributor

After a recent update to how attachments are handled in ArcGIS Field Maps, I have been experiencing issues with attachments on mobile devices.

Previously, my form contained attachment options that worked correctly. After updating the form, the attachment controls disappeared from the mobile app. I was able to restore attachment functionality by adding the new "General" attachment option in the form.

However, this appears to have introduced a new issue. While the form works correctly when used online, when taking it offline every feature gives the message:

"The form contains unsupported data."

Has anyone else experienced this since the recent attachment changes in Field Maps? Is there a known issue or additional configuration required to make the new attachment system compatible with offline maps?

Any advice would be appreciated.

Thanks!

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JesseFFK
New Contributor

Fixed by going into fieldmaps designer, offline settings and updating the map content to ensure content within the map can be taken offline.

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JesseFFK
New Contributor

Fixed by going into fieldmaps designer, offline settings and updating the map content to ensure content within the map can be taken offline.

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laurentideicesheet
Regular Contributor

Can you elaborate on what you exactly fixed in Field Maps Designer? I ran into the same issue with no longer seeing the ability to add photos, adding the general Media photo widget, and no longer being able to edit the data in an offline map. Every layer was sync enabled. The only way I got it to work was to remove custom Forms to restore it to default. I then edited my popup settings to ensure the fields I wanted shown were there. Basically, I no longer have custom form editing capabilities. Just checking here before I make a new post about it!

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