Hello, help please...
'File generation failed' error message appears when trying to download from the first option of 'Generate new download with latest data'. Although the second option of 'Download file previously generated on this date/time' is already very current. Is there any pre-setting I've missed?
Thank you!
Emily
Hi There. I am experiencing similar issues when attempting to download data. Were you able to find a solution to this "File generation failed" error?
Thanks
Hi! No unfortunately, we just tell users to download the previously generated version instead although it's already current.