Error: Invalid tenant ID Unable to find tenant in database. Invalid tenant login

[KeithCampbell]

This issue has been posed before, and supposedly there was an update or fix at one time. I'm setting up a client's AGOL and I'm getting this error when attempting to publish a service layer for them. Why?

[KellyGerrow · Accepted solution]

Hi Keith,

This issue has been addressed. Can you try to publish again and confirm that you can publish now?

Thanks,

Kelly

[KeithCampbell]

That worked. Thank you.

[RachelManko1]

I ran into this issue today, how do we get it resolved?

[KeithCampbell]

I'm sorry I just saw this. I simply re-published it and it worked. It's happened a couple of times, but that seems to work somehow.