Error code 00178 when attempting to publish a print service with a custom template

[KonradHughes]

Following the directions of this tutorial I've set up a custom print template in order to use in a print service for my web maps.  I've placed the template alone in a folder that's successfully registered with my server and getting code 00178 "Data: O:\data\FloodplainData\portalprinttemplate, used by Task Export Web Map cannot be copied to the server" with no other warnings or messages.  I am the server administrator.  What is wrong that I need to fix?

[DanWade · Accepted solution]

Hello Konrad,

First, I would like to provide a resource document for the error you are seeing:

ArcGIS Server > 00178: Data: <value>; used by <value> cannot be copied to the server
http://enterprise.arcgis.com/en/server/latest/publish-services/windows/00178-data-value-used-by-valu...

Second, I wonder if your ArcGIS Server is configured to not allow data to be copied to the Server. Please check with the help of this resource document.

ArcGIS Server > Disable automatic data copying when publishing to the server

http://enterprise.arcgis.com/en/server/latest/administer/windows/disabling-automatic-data-copying-wh...

[KonradHughes]

Hi Dan,

Thanks for your help.  My server had already been configured with automatic copying disabled.  However, after enabling it, the service published successfully.  I wonder if this is a note that the tutorial for publishing print services might need to include.