Dead Air when publishing from a Vector Tile Package

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03-15-2019 09:16 AM
JonathanSkloven-Gill
New Contributor III

I have been trying to publish a small Vector Tile Package to my AGOL account. The package was made in the most recent ArcGIS Pro, and unpacks and displays perfectly fine therein. 

When I use the Share Package tool, everything uploads without issue to my account. Upon clicking Publish, nothing happens. No spinning circle, no error, simply a dead button. 

When I use the "Add-Item" option in my Content window, I add the tile package, and click the "create feature service" option. Upon clicking Upload, nothing happens. No spinning circle, no error, simply a dead button.

This is a super small package of building outlines for a small city that I want to be able to incorporate to our mapping services, so I know it is not a size issue. 

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KellyGerrow
Esri Frequent Contributor

Hi Jonathan,

Are you using Chrome when publishing? It sounds like you may be running into the issue described by Alan in this blog. https://community.esri.com/people/ARex-esristaff/blog/2019/03/12/why-cant-i-use-the-add-item-dialog-...

Try running the process in another browser or re-run the process in incognito mode.

Let us know if that fixes things or try getting in touch with support.

-Kelly

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2 Replies
KellyGerrow
Esri Frequent Contributor

Hi Jonathan,

Are you using Chrome when publishing? It sounds like you may be running into the issue described by Alan in this blog. https://community.esri.com/people/ARex-esristaff/blog/2019/03/12/why-cant-i-use-the-add-item-dialog-...

Try running the process in another browser or re-run the process in incognito mode.

Let us know if that fixes things or try getting in touch with support.

-Kelly

View solution in original post

JonathanSkloven-Gill
New Contributor III

This is correct. 

I had a Technical Support Session regarding this. Incognito Mode worked just fine

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