Convert Creator to Field Worker

[TonyDaSilva1]

Hi,

We would like to convert the Creator (Formerly Level 2) to Field Worker, can this be done by an administrator in ArcGIS Online?

Thanks,  

[Anonymous User · Accepted solution]

If you have field worker user types available then an administrator can make this change. You can check if you have them available on the organization page > licenses tab. If you don't see any field worker user types available you'll need to work with your account manager.

[TonyDaSilva1]

I'm looking to convert existing ones, since we bought them before the license model update.

[Anonymous User]

Your account manager will need to assist you with that process.