Cluster on custom base map

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04-08-2019 02:24 PM
by Anonymous User
Not applicable

Hello,

I am trying to use a custom basemap (more updated) rather than the esri one. The problem is that when i use my custom bsaemap I lose the cluster. And even the cluster button disappear in Arcgis online (see attachment).

Any idea about how to solve the issue?

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KellyGerrow
Esri Frequent Contributor

Hello,

There are some considerations to review when using clusters: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-clustering.htm#ESRI_SECTION1_8D5C42DBE...

I expect that this is the limitation that you are running into if your basemap is not in WGS84 or Web Mercator

  • To configure clustering on a point layer, the map must be in the WGS 84 or Web Mercator coordinate system.

-Kelly

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KellyGerrow
Esri Frequent Contributor

Hello,

There are some considerations to review when using clusters: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-clustering.htm#ESRI_SECTION1_8D5C42DBE...

I expect that this is the limitation that you are running into if your basemap is not in WGS84 or Web Mercator

  • To configure clustering on a point layer, the map must be in the WGS 84 or Web Mercator coordinate system.

-Kelly

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by Anonymous User
Not applicable

Thank you that solved my problem

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