Cluster on custom base map

[Anonymous User]

Hello,

I am trying to use a custom basemap (more updated) rather than the esri one. The problem is that when i use my custom bsaemap I lose the cluster. And even the cluster button disappear in Arcgis online (see attachment).

Any idea about how to solve the issue?

[KellyGerrow · Accepted solution]

Hello,

There are some considerations to review when using clusters: https://doc.arcgis.com/en/arcgis-online/create-maps/configure-clustering.htm#ESRI_SECTION1_8D5C42DBE...

I expect that this is the limitation that you are running into if your basemap is not in WGS84 or Web Mercator

• To configure clustering on a point layer, the map must be in the WGS 84 or Web Mercator coordinate system.

-Kelly

[Anonymous User]

Thank you that solved my problem