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Changing basemaps causes pop-ups not to work

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08-22-2013 05:05 AM
ErikBlake
Frequent Contributor
Hello. Not sure if this is the place to post this but I am going to ask anyways. So we have the ArcGIS for ipad app. I have a few maps published to our online account. I have configured pop-ups for our layers. They work fine until you change your basemap. then it seems to break the pop-up. After we change our basemap. and you touch a layer with the pop-ups config. all you get is the coordinate box and the pop-up no longer works. You have to sign ou then sign back in. but once you change your basemap again it breaks the pop-ups again. Is this a bug or is anybody else having this issue?
Erik
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2 Replies
MalcolmCalvert
Deactivated User
Hi Erik,
we're experiencing exactly the same issue that you've described. Guess it must be a bug.
Regards,
Malcolm
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RussRoberts
Esri Notable Contributor
Yup this is a known issue in the recent update. I will be updating the original thread on the Apps forum when the issue has been fixed. You can check back here:
http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work

Cheers
Russ
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