Attachment Table Mismatch in WebMap

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09-05-2017 12:28 PM
VanessaSimpson2
New Contributor III

We are having an issue where we are having a mismatch between our facility point and the facility attachments (which are a pdf with details of the facility). 

When I am in an .mxd and using the data, the attachment files work just fine. When I launch our web app and search the same facility point, I get a totally different pdf then what it is supposed to be and what was showing up in Desktop. 

Has anyone else had this issue happen? Is there something simple I am missing in the pop up configuration or in the service? 

Thank you in advance,

Vanessa

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2 Replies
by Anonymous User
Not applicable

I would recommend contacting Support for this one. If you need assistance getting a case created please let me know.

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VanessaSimpson2
New Contributor III

Thanks Katie- I will call support today and discuss the issue. It's very strange behavior and is inconsistent (I check a point and it's working fine then two days later it isn't working and giving me a pdf from across town.)

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