ArcGIS Online 8.3: Why related tables records are not shown when identifying features for services p

[JamalNUMAN]

ArcGIS Online 8.3: Why related tables records are not shown when identifying features for services published in ArcGIS Online?

For example, in the screenshot below, identifying the marked feature doesn’t bring the values of related tables.

What could be the issue here?

[Anonymous User]

Hi Jamal,

Is the show related data enabled in the popup configuration?

[JamalNUMAN]

Thanks Rawan.

Not sure why the “show related data” option is not available in my case?

[Anonymous User]

Hi Jamal,

I think you need to setup the pop up for the main layer, not for the related table.

[JamalNUMAN]

The “show related data” persists not to exist despite the fact that the pop-up configuration of the feature class are performed.

What other settings I need to consider?