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ArcCollector: Disconnect from WiFi while syncing - now won't sync

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06-10-2015 12:36 PM
EricDrummond1
by
New Contributor
‎06-10-2015 12:36 PM

Hello Russell Roberts,

I am running ArcCollector on iPhone 6+.  I'm pretty sure the problem I am having is similar to this bug here: BUG-000084156 - If network connections are interrupted prior to ex..

Basically, I came back from the field, tried to sync on WiFi, the connection was disrupted, and now I am receiving a "sync error" every time I try to sync.

Any ideas?

Thanks!

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MiaogengZhang
by Esri Regular Contributor
Esri Regular Contributor
‎06-10-2015 01:30 PM

When you see sync error message, click More and you can see more details about the error. What do you see? You can also try http://blogs.esri.com/esri/supportcenter/2011/12/06/configuring-fiddler-to-capture-web-traffic-from-...pad-device/ to capture more details. It will help to know more about sync error. 

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