Bumping up for some help using 10.4. Same issue.
Ifeoma,
Which version of StreetMap Premium are you working with? Do you have all three components of the address locator (*.loc, *.lox, *.loc.xml) in the same folder?
Hi Shana,
I worked with an ESRI tech to figure out the problem. I had to rename all 3 components of the address locator (.loc, .lox, and loc.xml) file to have the same file name in order to get the geocoder to work.
Ifeoma:
When you received the locators did the associated files (.lox, .loc, .loc.xml) not have the same names? Is the solution from Support working for you?
-Shana
Hi Shana,
Yes, when I got the locators, they did not have the same names. The solution from the support team worked for me!