When uninstalling ArcGIS Pro: Show borrowed licenses warning

09-19-2017 03:00 AM
Status: Open
New Contributor III


When working with scripting via ArcGIS Pro, or when doing work offline, the user will need to borrow a license by checking the "Authorize ArcGIS Pro to work offline"-box in the Licensing menu under the Project tab. This functionality is fine.


The problem arises when the user uninstalls the software in this state: The license is then lost until the automatic hand-in (which may be months away). Users have to remember to uncheck this box when uninstalling software, otherwise the license is gone.


My proposal is that when we uninstall ArcGIS Pro, the software checks if there are any currently borrowed licenses on the machine, and warns the user that licenses might be lost in the uninstall process. Maybe even with the option of handing them in automatically.

This would save us users, and the kind people at ESRI Customer Support lots of time.