I have used ArcInfo & ArcGIS since the early 90's. I love the new ArcGIS software, but ESRI needs to work on creating industry specific extensions so customers dont need to go to another vendor who might/mght not do a successful implementation on top of ArcGIS for that insdustry. I am at a new employer, a small Telecom company, which uses the M4 software package. While it's impressive, and is geared specifically towards Telecom, I am going through ArcGIS withdrawal. Seriously. I would love to see an ArcGIS centric extension to address Telecom, as a direct competitor to the M4 product, as well as any other used for and by Telecos. Any chance this is already in the works? I miss my ArcGIS!