The text search functions in Map Viewer do not handle accented characters or apostrophes in a way that a member of the public would expect.
We are creating a public facing web app that contains buildings and have enabled the ability to search by building name. However we've hit a problem searching for buildings where the name of the building includes an accented character or apostrophe. Examples below:
| Building Name | Likely Search Term |
| Goat Café | Goat Cafe |
| Brück | Bruck |
| Møller | Moller |
| King's House | Kings House |
Searching works fine in the app for all of these examples, providing the user enters the relevant special character (e.g. searching for 'goat café' returns the correct building, but searching for 'goat cafe' does not return the building). The issue is that the general public are more than likely to enter a search term that does not include the accented character or apostrophe, as shown in the 'likely search term' column above.
In an ideal world, the search function in the web map should return the Goat Café feature if a user searches for 'goat café' or 'goat cafe'.
It would be great if this could be improved in a future update to ArcGIS Online. Explaining to users that they have to include accented characters and apostrophes in their search terms is a non-starter.
This idea relates to the following (unanswered) question: https://community.esri.com/t5/arcgis-online-questions/searching-in-map-viewer-for-accented-character...
