Edit ArcGIS Online notification email content for new users

07-26-2016 02:20 PM
Status: Open
New Contributor III

Edit ArcGIS Online notification email content for new users would be good to direct users to update their profile with security questions the first time they login.  We've found a number of new users get their password but need to change it some months later, where we have to reset it from the administrator again.

I could not find any where to change the content for a password reset notification email.

It would also be good to be able to edit a hyperlink that takes you back to your ArcGIS Online web site login page.

The existing email is:

From: ArcGIS
Notifications [mailto:notifications@arcgis.com]
Sent: Tuesday, 26 July 2016 10:40 a.m.
To: <Login email>
Subject: Your ArcGIS account password

Hello Login,

Your ArcGIS password has been reset. It is now:


Use this password when you next sign in to <Site Name>. You will then be asked to
change your password. If you have any problems or questions, please contact
your administrator(s), (<admin email>) or <organisation>(organisation
) .


<Organisation Name>

This is an automated email. Please do not reply.

1 Comment

Indeed, it would be really helpful to customize email content when:

  1. Creating new user
  2. Reset user password