Credit Status Page - include addition of credits

306
1
03-15-2021 05:06 PM
Status: Open
NikHenryOz
New Contributor III

When I purchase additional licences I can't review when the credits where added to the account.

ISSUE: we can only reveiw the 'credit usage' on the status page and even the reports only provide usage details.

OPTION1: It would be great to see when credits are applied within the bar-chart (like a side-note or new bar?).

OPTION2: how about a cumulative chart to show how the credits are tracking (including addition of credits with usage), much like a burn-down chart (see image below)

AGOL_CreditStatus_withCumulativeChart_001.png

If you like this idea, please up-vote.

Cheers

Nik

1 Comment
NathanLowry-Plummer

Turns out that Esri has robust credit accrual reporting and a Power BI dashboard (Esri, see Esri Case #03094929), but these tools currently are only available to Esri customer representatives and others within the Esri.com domain and not to ArcGIS Online customers directly.

The accrual of credits must include not only include accrual from additional credits when purchased (which currently expire after two years) but also credits accrued with Named User license purchases (Mobile Worker, Editor, Creator) and when annual maintenance for existing ArcGIS desktop licenses are renewed (as this number is the number of Creator licenses an Organization has plus any term Named User licenses purchased).

I have voted up your Idea and will share it broadly with both Esri and industry associates to have it elevated.

See also: Credits – Better Balance Statements