After users install their own locator on ArcGIS Online, we would like them to be able to retrieve their address from their locator when they click any location on the map, but currently this feature on ArcGIS Online is not working properly.
Can we please add this functionality to ArcGIS Online?
This sounds like a tech support case or question. In your support request or question post, it will help if you share what exactly is not working properly and what you've done to troubleshoot.
hi @wayfaringrob yes, I did open a tech support case. The ESRI support team actually recommended us to create an ESRI Idea.
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