Ability to Add Tags to Users in ArcGIS Online

[kdaw_gis]

I have a large number of users in my organization from various departments in a large company. This makes it hard to keep track of who works where.  In the current ArcGIS users list page, it is not possible to see where these users work or similar information. The only information that is available is the remaining credits, AGOL role, and last login.

It would be great to have the ability to use the ArcGIS Online UI to add tags to a user. This would be something similar to what is already active on ArcGIS Online items. You would be able to tag them with the department they work in or the role (i.e. GIS Analyst). It would be available on the users page similar to how tags are used on the content pages.

This would allow the administrator to filter the users and even know what area they work in without referencing a separate spreadsheet or database. It would also allow for administrative dashboards and reports such as this one for AGOL content: https://www.esri.com/arcgis-blog/products/arcgis-online/administration/managing-arcgis-online-conten...

The current workarounds for this are overly complicated or not ideal: 

- Have separate AGOL organizations for each department or group.

- Have each user update their AGOL profile with department information. 

[PeterKnoop]

It would be great to see user tags surfaced in the user interface for purposes like filtering, sorting, and searching. It would be helpful when viewing lists of users, as a column in appropriate types of usage report exports, as a filtering option for some of the views in the Status Dashboard, and so on. Basically anywhere that one of the axes of presentation is users.

(Behind the scenes the User object already supports a tags property, however, it is not currently surfaced in the UI. You have to utilize it via the Python or REST APIs, e.g., see the property list for arcgis.gis.User. For example, you could use information from your organization's enterprise directory store to set tags on users via a scheduled ArcGIS Online Notebook every night. You cannot currently do anything with the tags via the UI, however, you can use the tags programmatically, such as with this Usage Dashboard.)

[HeatherFaraMultco]

Same issue. I need to assign managers for accounts across a number of departments. I have been considering using an organization with a tag...but it's not ideal and doesn't surface well. 

[A003]

I have the same challenges and I agree this would make it so much easier!

[KrisMilburn]

This sounds a lot like using member categories which already exist in AGOL, and Enterprise (depending on your version). Organizing members in your organization: An introduction to member categories (esri.com)

[Andre]

I would also like to add... please, please, please! I hope that pushes this idea over the top.