Network Analyst Route Problem

[HaileyRichardson]

Hi Everyone, 

My team and I are currently working on a project focused on healthcare delivery access using Network Analysis. As we are relatively new to this type of analysis, we’ve encountered a challenge and would appreciate any guidance.

We successfully created and built a network dataset, added stops, and observed that routes are generated when stops are located along the same segment. However, when a route encounters a junction, it fails to continue beyond that point. I’ve attached a screenshot for reference.

If anyone has insight into what might be causing this issue or suggestions for troubleshooting, we would be very grateful for your support.

Thank you in advance for your time and assistance!

[MelindaMorang · Accepted solution]

Hi Hailey.  Have a look at these two posts.  It's likely a similar problem.

https://community.esri.com/t5/arcgis-network-analyst-questions/cannot-use-manually-created-junctions...

https://community.esri.com/t5/arcgis-network-analyst-questions/od-cost-matrix-not-finding-destinatio... 

[HaileyRichardson]

Hi Melinda!!

Thank you for your assistance! It was a connectivity/edges issue! We appreciate your support and guidance!