MMPK opens in navigator but app crashes when trying to route

[deleted-user--MMnVrog9xw_]

I created a MMPK for use in navigator, In Navigator on Android I am able to download the package, open it, scroll around, and search via the locator. However, when I attempt to route to a point; the app instantly crashes with the standard message "Navigator has stopped". 

I have tried creating the MMPK several times with different parameters but the result is the same each time. However, it does seem to be an issue with my MMPKs because I was able to successfully route in Navigator on the Navigator tutorial basemap. 

The MMPK is being shared through Portal.

Version details:

   Navigator version 2.0.1

   MMPK created using ArcGIS Pro version 2.2.0

[JayJohnson6]

Have you looked at this sort of problem in authentication?

Error: ArcGIS Connection has stopped working 

Or, sometimes http and https do not switch over smoothly.

Portal and AGOL authentication in Navigator was a big source of frustration in past versions.

[BrentPierce]

Jay,

Is there any way you could share the MMPK you are having troubles with?

Thanks,

-Brent

[deleted-user--MMnVrog9xw_]

Sure, how should I send it? It's not too large (25MB)

[JayJohnson6]

if you are sending to me, only Microsoft OneDrive will work

The file in question is at EQT and/or Equitrans and Rob Lavelle would have to send it to you.  I work at NCDOT now.

[JayJohnson6]

I was able to route, in the end the limitation was with AGOL authentication vs. Portal; Derek Law might have it in his notes from a year ago

[deleted-user--MMnVrog9xw_]

Jay, just FYI I was able to solve this issue. I updated the post with my solution. Thanks for your help

[JayJohnson2]

Awesome. I wonder if dissolve would have helped me in early Navigator

problems at BNSF.

[deleted-user--MMnVrog9xw_ · Accepted solution]

I forgot to update this post with the solution that I found:

Running the "Dissolve Network" tool on the network used in the mobile map package fixed the issue.