Hi
OS: Windows Server 2019 Datacenter
I upgraded the Monitor agent to 2025 on 2 machines and neither agent service will start.
Agent installs without error and then when the service tries to start it stops immediately.
This machine worked and works for all other versions of the monitor agents and I reinstalled 2024.1.1 back and have no issues, fires on up.
Did all the usual stuff of unregistering, removing every reference in the install folder, the service account folder running it etc.
Nothing of relevance in Event Viewer
I am outta ideas, anyone got a thought?
I'll lodge a ticket with ESRI AU now and keep you all posted.
Please & thanks 😊
Lachlan
When I updated the log to append following these instructions XML Configuration file for winsw I get the following:
server names & ip addresses changed
arcgis-monitor-agent-service.err
*** xyzxy.x.x.au can't find 0.0.0.1: Non-existent domain
*** YYYYY.y.y.au can't find 0.0.0.2: Non-existent domain
arcgis-monitor-agent-service.out
Error:
Command
failed:
for
/f
"tokens=2
delims=:"
%a
in
('nslookup
0.0.0.1
^|
findstr
/B
Name:')
do
@echo
%a
***
xyzxy.x.x.au
can't
find
172.26.24.16:
Non-existent
domain
at execSync pkg/prelude/bootstrap.js:2115
⁃ Module._compile
pkg/prelude/bootstrap.js:1930
Error:
Command
failed:
for
/f
"tokens=2
delims=:"
%a
in
('nslookup
0.0.0.1
^|
findstr
/B
Name:')
do
@echo
%a
***
xyzx.x.x.au
can't
find
0.0.0.1:
Non-existent
domain
at execSync pkg/prelude/bootstrap.js:2115
⁃ Module._compile
pkg/prelude/bootstrap.js:1930
