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Facing issues while creating an incident in ArcGIS Monitor 2023.3

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01-12-2024 04:58 AM
VarunKakkar
Emerging Contributor

Hello there,

We are trying to create an incident with custom recurrence in ArcGIS Monitor 2023.3,  But we are getting errors: " Input validation failed for operation. Occurrence. byhour must be an integer. Received: 18.5". And attached are the screenshots for the reference

VarunKakkar_0-1705063822981.png

Additionally we are not getting these two options (attached) in ArcGIS Monitor 2023.3 while comparing it with ArcGIS Monitor 2023.2. Attached are the screenshot for the reference:

VarunKakkar_1-1705064123185.png


Any help would be highly appreciated !

Thanks,
Varun

1 Reply
GeoJosh
Esri Regular Contributor

Hi @VarunKakkar,

The error in your first screenshot is a bug having to do with working in browsers whose timezones are ahead of UTC time by a half hour interval. For example, India Standard Time is 5.5 hours ahead of UTC. I have reproduced and logged this as a defect in the dev team's backlog.

To answer your second question, Incidents in Monitor 2023.3 automatically suppresses Monitoring and Alerting which makes the toggles irrelevant. Do you have a use case where you would like to define an Incident and still collect metrics data and/or alert on?

Josh