ArcGIS Maps for Adobe/ArcGIS Pro- Map Shows Vector Tiles in Basemap When Using ArcGIS Maps for Adobe

[Amanda__Huber]

Hello Esri Adobe CC Team, 

We've noticed an issue with our map layouts when exporting from ArcGIS Pro and importing into ArcGIS Maps for Adobe Illustrator. When imported these map layouts show all the vector tiles from the basemap that was used in the map regardless of file type (AIX or PDF), please see below for screenshot examples. Is this a bug or is there a resolution for this?

AIX File type: 

PDF File type (less prominent but still there): 

Thanks,

Amanda Huber

[Readamap]

I have the same issue and don't have a solution yet unfortunately. 

It happens when exporting a vector tiled basemap as an .aix 

[Xingdong_Zhang]

Hello @Amanda__Huber @Readamap The development team has been able to narrow down the root cause of the problem and secure a solution. The fix will be available in the next release. Meanwhile, please follow the steps outlined in the link to work around the problem for now. Let us know if you have further questions.

Thanks for using Maps for Adobe for your design work

[Amanda__Huber]

Hi @Xingdong_Zhang , 

This is great to hear! Will this be resolved in the next major or minor update of Pro?

Thanks!

[Xingdong_Zhang]

@Amanda__Huber 

To clarify, the fix will be in the next release of ArcGIS Maps for Adobe, not ArcGIS Pro.

[Amanda__Huber]

@Xingdong_Zhang thank you for clarifying! We look forward to the next update then. 

Best, 

Amanda

[Readamap]

The vector tile grid issue still exists after the latest Adobe Maps plugin update unfortunately

[Anna_Breton]

Hi @Readamap,

Can you share some more info about your workflow? Are you using ArcGIS Pro 3.3? Is it possible for you to share the vector tile layer that you're using? We'd like to take a deeper look into the issue you're seeing. 

-Anna