Cached services with different levels - 'level not available' message?

[ChrisBuckmaster1]

Hi

I have 3 cached map services; two have 8 cached scale levels but one only has 3 (they all use the same scale levels so I can combine them all in one map).

Ideally what I would like to do is if the user chooses the one that only has the 3 levels, if they are zoomed out too far I want a tile to be shown that says 'level not available' or something along those lines.

I have looked at the following knowledge base article:-

http://support.esri.com/en/knowledgebase/techarticles/detail/36939

I am not sure if this just relates to tiles missing within the cached levels or not - I have added the 'missing.jpg' image to the layers folder for my cached serservice which has the 3 levels but if I zoom out to say level 5 the missing tile image is not showing up.

Anyone have any ideas?

Thanks

[derekswingley1]

This is a server question, your best bet is to post in that forum:  http://forums.arcgis.com/forums/8-ArcGIS-Server-General

That being said, is your map service with three cache levels configured for three scales or eight scales?

[ChrisBuckmaster1]

Sorry Derek, thought as it relates to a Javascript API I would post in here.

The map service with 3 scales is configured for just 3 scales (500, 1000, 2000). The other two are configured for the scales: 500, 1000, 2000, 4000, 8000, 16000, 32000, 64000, 100000.

[derekswingley1 · Accepted solution]

No worries. I think you can do this if you change your map service with three levels to have eight levels. You would then specify "missing.jpeg" for your other scales.

[ChrisBuckmaster1]

Top stuff that worked, thanks Derek!