Sidebar Template Information Tools Not Responsive

[KeeganClifford]

Has anyone encountered issues with the Sidebar Instant app template where none of the Information Tools are functioning? For instance, features like Legend, Layer List, and editing do not work. I've already tried restarting my computer and clearing my cache, but the problem persists. Any suggestions would be appreciated. Thanks!

[KellyHutchins]

If you open up the browser developer tools are there any errors in the console? Also is your app public if so can you share the link and we can take a look.

[KeeganClifford]

Thanks, Kelly. Attached are the errors. I'm seeing. 

[KellyHutchins]

Do you have editing enabled? If so can you disable it and see if the app loads? Also is this Enterprise or Online?

[KeeganClifford]

Yes, editing is enable. It's now disabled and there are no errors - Online. 

[KellyHutchins]

Do the other panels work with editing disabled? 

[KeeganClifford]

Yes, the other panels work.  How should I proceed? And is this a common issue. Thanks. 

[KellyHutchins]

No this isn't a common issue. Based on the error message it seems like the app has an issue with the editable layer. Can you submit a support issue for this one so they can help take a look at that layer?

[ClioClark]

Hi @KeeganClifford,

Is this issue specific to one Sidebar app, or have you experienced this in other Sidebar apps too?

I'd be curious to know whether the same issue would occur if you created a brand new Sidebar app using the same web map. Also, are you able to view the legend/edit the data in the Map Viewer without issue?

[KeeganClifford]

Hi, I've only experienced it with the sidebar template. Super odd, as I've built dozens of apps. All other functions of the apps worked, legend, detail, layer list etc.