On ArcGIs Enterprise developed a Web application and sent to my colleagues but does not load the layer says error loading the layer when they open. But this layer i have shared with it with the entire Organisation

[MusandiwaSadiki]

n ArcGIs Enterprise developed a Web application and sent to my colleagues but does not load the layer says error loading the layer when they open. But this layer i have shared with it with the entire Organisation

[DerekLaw]

Hi Musandiwa,

> In ArcGIs Enterprise developed a Web application and sent to my colleagues but does not load the layer says error loading the layer when they open ...

Please take a look at these 2 blogs to help you collect more information about your issue,

https://community.esri.com/groups/cats/blog/2017/05/04/monitoring-web-service-requests-from-web-apps 

https://community.esri.com/groups/technical-support/blog/2018/06/07/monitoring-web-service-requests-... 

Getting more info can help you better diagnose the cause for why the layer is not loading.

Hope this helps,