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Issues with Instant app constantly refreshing on tablets/phones

54
1
yesterday
FSD_Main
New Contributor

Not sure if this is a bug or not, but anyone else run into issues using the instant app on tablets or phones and after panning around a bit the map automatically refreshes, going back to the home view? Mainly what's happening is myself and another crew member, when panning to a location and measuring that location with the measure tool on the map and then deleting that area and then slightly pan to the next section to measure, the map will just automatically refresh and then we have to start all over again. It's very annoying. Doesn't seem to do this on a desktop, and I have tried 3 different browsers (safari, edge and chrome) all will do this on either an iPhone or android tablet. Any suggestions or advice how to get this to stop doing that would be greatly appreciated. 

Thank you. 

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1 Reply
BethRomero
Esri Contributor

@FSD_Main Is the Instant App embedded into an iframe when this is happening, or are you directly accessing the Instant App? Could you share which Instant App template you are using?

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