Attachment Viewer does not respect filters

[BrookeAumann]

Hello!

The new attachment viewer has completely upended an established workflow. We utilized the scroll at the top on the old version to cycle through photos for review. With the update, the "filmstrip" is the only way to cycle through now. Which is fine, except it doesn't show up if you are working on a small laptop screen. Problem 1.

In this instance (problem 2), we added a filter so different photo types could be reviewed by themselves, but the new filmstrip at the bottom does not respect the filter, and this since the filmstrip is the only way to cycle through the photos, our reviewers are having a harder time reviewing photos and are being less efficient as a result.

Either we are missing something in the setup or with the filter, or this update didn't take into account how folks utilize it (GIS and non GIS folks alike).

Any ideas for a workflow where users want to scroll through the photos and not click on them individually? IS there a different app we should be using now?

@SarahMcDonald_Esri 

[SarahMcDonald_Esri]

Hi @BrookeAumann 

Thanks for reaching out about this. I have read through the feedback that you provided and have made note to discuss with the team. 

We have discussed a few enhancements that would help to continue improving the app:
- Adding next/previous buttons in the landscape mobile view
- Adding an option to have the app open to a specific feature (To provide a similar feel to how the previous attachment focused view would open)

I think those two additions would address some of the pain points mentioned. For the filter not being applied while using the filmstrip gallery - I can also reproduce that behavior on my end. The team will be looking at a fix for that in the next update.

As a workaround for the issue with the filters/filmstrip, would it be possible to create copies of the layer in the web map and set up the filters on the layers in the map. Then, in Attachment Viewer - rather than using the attribute filter in the app you could switch between layers?  

I hope this information is useful! The feedback that you provided is incredibly helpful. Please let me know if there are any additional questions. 

Thanks!
Sarah