cant create new insights workbook

[joshjones]

I recently installed portal and have installed and authorized Insights.  I am able to access the application but on the my workbooks page I have no workbooks listed and when I hit the Start new workbook button nothing happens. any help?

[WilliamCraft]

The documentation is ambiguous as to where the installation needs to occur, in my opinion.  Installing Insights on either the Portal machine OR the Hosting server is not enough.  The truth is, Insights needs to be installed in BOTH places: (1) Portal for ArcGIS, and (2) ArcGIS Server (Hosting server).  This is assuming your have Portal and ArcGIS Server (Hosting server) on separate machines.  As mentioned above, if you are running multiple servers for Portal and/or multiple machines for ArcGIS Server, then the installation needs to occur in all of those places.