BUG: : Browser Language Settings Stops ArcGIS Insights Online from Loading

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01-13-2022 06:40 PM
WengNg2
New Contributor III

Hi,

Just found a bug with ArcGIS Insights Online not loading on browsers with language settings that not set to English (US).  My Chrome browser was using English (Australia) and ArcGIS Insights was unable to launch on ArcGIS Online.

However, it worked on a separate browser like Firefox. Upon closer inspection on Chrome's Dev tools, it seems this particular request was failing :

https://insights.arcgis.com/lib/wijmo@5.20211.794/cultures/wijmo.culture.en-gb.js?2021.3.4256

but the same request on Firefox works, the difference being the en-gb text.

https://insights.arcgis.com/lib/wijmo@5.20211.794/cultures/wijmo.culture.en.js?2021.3.4256

My current workaround to this is to go to the language settings on your browser and change it to English (US).

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ScottSandusky
Esri Contributor

Thank you for posting this WengNg2. We have verified this as a bug, and it should be fixed in our March release.

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ScottSandusky
Esri Contributor

Thank you for posting this WengNg2. We have verified this as a bug, and it should be fixed in our March release.