New Reservation model configuration

[TimothyLowrimore]

I am testing out the new 2.9 data model including the new Reservation model and the AreaRoles capability for Reservation Managers to book reservation for another person. I followed the setup instructions and I believe I have it configured correctly however in the Space Planner when attempting to assign a Reservation Manager to a hotel the dialog just hangs. From the network traffic we can see it attempting to batch requests for Occupants and it gets to 10 batches or so and just hangs and becomes non-responsive.

We have the AreaRoles table and Reservation layer in the Space Planner Web Map and WFL, and we have both of those added from the Space Planner WFL to the Viewer map.

I have edited the AreaRoles table in the WFL from a session in Pro and added myself manually as a Reservation Manager however with that I still don't get any option to book a reservation for another person.

[Jinho_Kang]

Hi Timothy.

Along with the AreaRoles table, the reservation feature class requires (manually for the current release) adding two new field columns to enable the hotel booking for someone else.

https://doc.arcgis.com/en/indoors/viewer/get-started-with-workspace-reservations.htm#:~:text=Optiona...

Look for "RESERVED_BY_USERNAME" and "RESERVED_BY_FULLNAME" instructions.

Thank you.

[TimothyLowrimore]

Hi Jinko,

This is how we have manually added the required fields onto the Reservations layer:

[Jinho_Kang]

Hi Timothy.

Are you using this through ArcGIS Online? or ArcGIS Enterprise?

Thanks.

[GauravJobanputra]

@Jinho_Kang they are on ArcGIS Online and we are going to inspect the configuration.

[MichaelJenkins]

According to the documentation, the Reservation layer should be hosted in its own WFL, not the one with Space Planner layers.  Should the AreaRoles table be in the same WFL as the Reservation layer or Space Planner layers? Or on its own?

What needs to be done on the Indoor Viewer side of the configuration? 

[GauravJobanputra]

@MichaelJenkins the AreaRoles table needs to be in the same WFL as the Space Planner layers. We can inspect the service together.

[TimothyLowrimore]

Hi @GauravJobanputra and @Jinho_Kang,

We are still having this issue with not being able to successfully use the Reservation Manager functionality.