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Android Indoors App Location Not Found

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11-28-2023 01:10 PM
thooberGCS
New Contributor

Recently when I attempted to access my published Indoors map the Indoors application was unable to provide my location (blue dot). I confirmed other mapping applications on my device can access my location. I confirmed location permissions are allowed to the application. I cleared all associated caches/data, redownloaded the map, and even went so far as uninstall and reinstall. However, I have been unable to get the application to show my location.

Other coworkers tested the application, and it seems that Android users in particular can't get access location right now. It is unknown when exactly this started happening - in general seems to have been in the last couple weeks.

The specific bug that gets spit out is:
Unable to get your location FAILED_TO_START: Not found

Indoors version 1.14.0 Build 686
Pro 3.1
Runtime 100.15.2

Tested on a Pixel 3 and 7
Android OS version 12 and 14

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