Rename Initiative Issues

11-14-2019 08:01 PM
Occasional Contributor

Here's the scenario:

  • Created an initiative with various pages and associated assets, let's call it "My Initiative". The Site URL setting is "myinitiative"
  • Decided "My Initiative" has some issues with permissions, groups, etc... and I want to start over fresh, but I don't want to lose that content.
  • I rename it to "My Initiative V1" and change the Site URL to "myinitiativev1"
  • I try to spin up a new clean initiative called "My Initiative" but I keep getting an error that the name is already in use. Strangely so are various derivations of the name.
  • What the what??? I've checked object settings in AGOL and the name change seems to propagate. I've looked through JSON back end and the name change seems to propagate. I can't figure out why I can't create a new initiative set with the same original name. It's as though there's something behind the scenes that is still holding on to the original name.
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3 Replies
Occasional Contributor

Ok...this is bonkers. Hub seems to hold on to various initiative names and will not allow you to spin up new initiatives even if the same/similar initiatives and all related assets have been deleted. My spidey sense is telling me there are a lot of components behind the scenes of Hub that we don't have access to through the UI (new and old).

I'll fire up some support tickets but maybe somebody here can help a brother out?

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by Anonymous User
Not applicable

How are you renaming your initiative? If you do that in Hub (Settings panel) it should rename the groups and items associated with the site / initiative. The name restriction is on the groups which is what we check for if you can remove the conflicting group you should be able to reclaim the name. I think the search for conflict names is fuzzier then we need it to be which we can look into. 

...a similar story is true for deleting. If you remove things you need to make sure you get both the groups & the items and if you do that manually then the domain is left behind. Deleting is best done from the "..." in the site editor. 

Occasional Contributor

Thanks Graham Hudgins‌...I was on a call with support this morning, did a screen share which they recorded. They are going to work on the issue from the back end. I went through the steps with them (renamed contents, groups, etc...) and they confirmed I had done everything "correctly" but that the name was persisting behind the scenes. I've created a new initiative with a name that works for now so that I can continue moving forward. Support will follow up with me on this renaming issue...and possibly document it as a bug.

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