New Search Experience: Hang-up on "Use Group" Configuration for Category Card
We are noticing an issue in searching our Hub site where we used the out-of-the-box configuration to "Use Group" to set up our category cards. Search and Discovery when clicking on these cards hangs-up and requires a browser refresh.
- Natl, State, Program Pages – Hang-up on Group ID (Used to filter search results)
- E.g., State Page for CA: https://gbp-blm-egis.hub.arcgis.com/search?groupIds=6e491038a07a4e238f78e7458fa5d55b
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Browser Refresh Required
- Then Results are found:
ESRI Category Card (Description): “Category card—Use this card to group datasets and other content types by category. Each category you create gets represented by an icon of your choosing.”
On our State Hub Pages we used out-of-the-box configuration to “Use Group” to set-up our Category Cards:
We noticed a similar behavior on other Hub sites that “USE GROUP” Category Card configuration like:
USFS – Geospatial Discovery Site
Question: What can we do to improve our user-end Search and Discovery experience and avoid having to refresh the browser when clicking on a Category Card configured with "USE GROUP"?
Is there something we can do to restructure the query string?
Please help! This is not an appropriate behavior for search and discovery on a public enterprise Hub site.
Accepted Solutions
Hi Tom:
We typically use both Chrome and Edge. We are still seeing the behavoir. I created a little video so you can see what I am seeing. When we use our dropdown navigation and go to a State Page we often get the NO SEARCH RESULTS icon. These State Hub Pages are configured with the out-of-the-box configuration to “Use Group” to set-up our Category Cards. A refresh of the browser window is required for the search results to display. 
