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Hub Redirect Not Working on Embedded Cards

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06-27-2024 07:41 AM
C_M_F
by
Emerging Contributor

We have an ArcGIS Hub page developed with embedded "Cards" which re-direct to Experience builder applications. This application was working as expected for several weeks until this morning.

When user clicks on a "Card" to go to their Experience builder application the Applications layers do not draw with an error message saying "An error occurred loading this layer" under each layer.

If the user accesses the experience builder by avoiding the hub  and instead navigating through ArcGIS Online's content page then the app opens as expected and layers draw as they should.

The URL for the application when re-directed through hub is as follows: 

https://*hubname*.hub.arcgis.com/*ItemID*/explore

When the user goes through the ArcGIS Online content and access the experience builder the URL is as follows:
https://experience.arcgis.com/experience/*ItemID*(same ID as above)

It seems to be the hub name in the redirect from the hub page is breaking it and something isn't being passed correctly to the layers for them to be drawn.

Anyone seen this issue before?

 

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10 Replies
JaviVasquez1
Occasional Contributor
Thanks!
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