Error: ITEM_ERROR_INVALID_TOKEN

[ShaunConway]

Hello Everyone,

We have our Open Data Portal site up and running. Some of the items listed in the Data Report have the following error message:

Error: ITEM_ERROR_INVALID_TOKEN

Yet ... the data most often downloads without issue.

Our Open Data Portal is pulling data from about 10 services all running on our pubic facing ArcGIS Server. I cannot find any specifics on this error and have not been able to resolve it by

• Starting/Stopping Service
• Republishing Service
• Recreating Item in ArcGIS Online designation Open Data group

What is confusing is that all of the items from a service will have this error, yet another service with the exact same settings (just different data) will not display this error.

I have checked the rest endpoint of the data without any issues.

Any help would be greatly appreciated,

Thanks.

[DanielFenton1]

You should still go through support to keep this process moving. I’m not sure that it’s valid for these layers to return incorrect statistics, even if they are representations.