Details page not appearing correctly on opendata.arcgis.com (blank screen)

[AlexanderKlausegger]

Hi everybody,

the details page of all items from opendata.arcgis.com is not appearing correctly on my workstations. (tested on serveral workstations)

For example:

1) Search for an item. like "school" http://opendata.arcgis.com/datasets?q=school

2) After clicking on the item (it doesn't matter which item, it happens on all items) a blank screen appears on the details page: http://opendata.arcgis.com/datasets/100e4eb9c11e4d3c9d07a40da8d13ab1_0

Sometimes I just get the map of the data instead of the blank screen, but still don't get to the full item page with all the functionalities:

Can you reproduce this problem? Is this just temporary?

It was tested with Chrome, Edge, and IE.

Any feedback is appreciated.

Best regards, Alex

[CourtneyClaessens]

Hi Alex, 

Thank you for passing this along - this a bug and we are working on a fix. 

Courtney 

[Ellenvan_den_Berg]

Hi Courtney,

My colleague also experiences this problem, while I don't have any problems on the same open data site.

Do you know what causes this? And do you have the bug number of this issue?

Kind regards,

Ellen

[CourtneyClaessens]

Hi Ellen, 

It is an issue with translations - the English site is working fine, but certain other languages are not. We have a fix and will be updating it today. We do not have a bug number. 

Are you and your colleague looking at the site in the same language? What language is it? Also, what browsers are you using? 

Thanks, 

Courtney

[AlexanderKlausegger]

Thank you Courtney for the useful information.

I am using the site in german.

Best regards, Alex

[CourtneyClaessens · Accepted solution]

This should be fixed now -- try clearing your cache and let me know if you observe any issues. 

[Ellenvan_den_Berg]

Hi Courtney, It's working again. Thanks for your help!