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Can't create Initiative / Site in ArcGIS Hub Premium

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10-12-2024 10:21 PM
peterverwey_ses
Occasional Contributor

Hi all, I need some help.

Our organisation has a short term trial of ArcGIS Hub Premium and I am having difficulty creating Sites and/or Initiatives (whichever they are called now) within the Hub Premium.

I don't have the option under Overview to Create the New Site. It just isn't there.

I am signed in as the Administrator account that activated the Hub Premium, so permissions should all be good to go.

I have a feeling that I may have deleted the wrong Groups when trying to tidy up and start fresh. Initially I had used a tempate site to get started. That generated the set of 3 groups as usual. Wanting to start fresh again, I deleted all groups thinking I could just create a new site from scratch, or another template. But I can't.

This is a list of what was deleted:

peterverwey_ses_0-1728800512484.png

 

data
{"name":"OPERATIONAL Field Apps","itemType":"Hub Site Application"}
{"name":"TRAINING Field Apps","itemType":"Hub Site Application"}
{"name":"Training Field Apps Followers"}
{"name":"LIVE Field Apps Content"}
{"name":"LIVE Field Apps Core Team"}
{"name":"LIVE Field Apps Followers"}
{"name":"Training Field Apps Content"}
{"name":"Training Field Apps Core Team"}
{"name":"Training Field Apps"}
{"name":"trial"}
{"name":"Hub Damage"}

 

Has this happened to anyone else here?

Do any of you have a solution for this?

My trial expires the 31st October and I am hoping to get a lot more functionality tested before then.

Many thanks in advance.

Pete

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