Are Custom Basemaps Working 100%

[CameronMcCormick]

I started looking at using a custom basemap this morning.  Good idea for the site!

So far most of the basemaps were working .

Is anyone else having issues with using the OpenStreetMap basemap?  If I select it, it keeps the previously selected basemap and does not update the "set extent" area.  Saving the site only keeps the previously selected map.  Please see the attachment.

Cameron

[CourtneyClaessens]

Yep, I'm experiencing that too. The OSM basemap is configured differently than the standard ArcGIS Online basemaps and we're looking into a fix for it.

[MalcolmJ]

I'm having the same problem using one of our own basemaps in Open Data. It appears in the dropdown list of available basemaps but when I click on it, nothing happens - the open data map won't update to use the custom basemap.

I don't know if its a problem with the cache itself or something within the Open Data config.

The cache is on a 10.2.2 server, cache details here.

http://s1-mdc.cloud.eaglegis.co.nz/arcgis/rest/services/Cache/Basemap/MapServer

[MalcolmJ]

I have compared the custom basemap I'm trying to use with the ESRI basemaps (via their rest endpoints) and I can't see any differences.

From the reply above - "The OSM basemap is configured differently than the standard ArcGIS Online basemaps and we're looking into a fix for it"

What is the difference between the OSM basemap and the standard AGOL basemaps? Is there something I can change in our basemap to make it useable in Open Data?

[DaveBouwman]

Malcom,

The Open Data Admin app runs under ssl, and thus needs to make a https request to the tile cache to get information about it (projection etc). In this case, it looks like ssl is not setup for that service, as

https://s1-mdc.cloud.eaglegis.co.nz/arcgis/rest/services/Cache/Basemap/MapServer?f=json

returns a 404, but non-ssl requests work..

http://s1-mdc.cloud.eaglegis.co.nz/arcgis/rest/services/Cache/Basemap/MapServer?f=json

I am looking into why this error is not being displayed in the UI, and get a patch on production asap, however, the fix will be the same - to use a tile cache in Open Data, it needs to support ssl so the admin tooling can interact with it.

Cheers,

Dave

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Open Data Front-End Developer

Esri

[MalcolmJ]

That explains it perfectly. Thanks.

It would be helpful if this was mentioned in the Open Data documentation

Configure your Open Data site—ArcGIS Open Data | ArcGIS

It doesn't say that basemaps need to support SSL anywhere that I can see.

[CourtneyClaessens]

Good point Malcolm, we'll add it in.