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ArcGIS Hub- Site Settings- Broken UI

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3
3 weeks ago
Amanda__Huber
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

When trying to modify our Hub Site's settings and change the basemap, we experience a broken UI. 
The basemap dropdown does not work, and closing via Cancel, X, or apply also does not work: 

(view in My Videos)

 

Please advise. 

Thank you, 

Amanda Huber

3 Replies
CodyPatterson
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

Hey @Amanda__Huber 

I'm curious if you're seeing any console alerts thrown in your browser console? Anything showing any possible errors or missed requests would be what I would expect to see. If you're using AGOL, I'm assuming the June 25th update had broken it, as it seemed to have had a few issues.

Cody

0 Kudos
CodyPatterson
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

Hey @Amanda__Huber 

From what I'm seeing, I'm reproducing this on my side. It appears that there may be a CORS issue on the ESRI side of things, my console is a little different but does the same exact thing yours is:

CodyPatterson_0-1751308289438.png

This appears that the AWS instance may either be having an issue on Amazon's side, but more than likely an ESRI bug, I would say the best idea would be to submit a bug report since it doesn't appear to be on our sides!

Cody

0 Kudos
Amanda__Huber
by MVP Regular Contributor
MVP Regular Contributor
3 weeks ago

@CodyPatterson thanks for the response, yes we are- 

(view in My Videos)
Amanda__Huber_0-1751308410886.png

Was planning to submit a formal bug request as well, just wanted to post it here first since it seems to get more eyes on it usually. Thanks for confirming!