Error in send an Email in geoevent server

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01-06-2021 11:44 PM
nasserhinai
New Contributor II

Hello,
I have use Send an Email output since in geoevent a year and everything working properly.
But few days ago I got this message : Status: Error - Stopping Stream '.........' because the Transport is not available.
Does anyone face this issue before ?
Or does anyone have an idea about this issue?

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EricIronside
Esri Regular Contributor

Hey @nasserhinai 

The error you are receiving indicates that the email transport that comes with GeoEvent has somehow failed and has been unloaded.  You should try one of the following first.

1. Stop the GeoEvent Windows Service, delete the contents of the data folder in the GeoEvent installation directory (don't delete the data folder, just its contents and subfolders).  Restart the GeoEvent Server Windows service. Check to see if the email output is working.

2. Re-run the GeoEvent Server installation and choose the 'Repair' option. After the installation is repaird, repeat 1 above.

If neither of these fixes the issue, we will need to look at your configuration and your logs to see what is going on.

Best,

Eric

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