Error saving a project

[ChrisGraves]

Hi,

I was wondering if you could assist me with an ArcGIS Mobile issue. A large client of ours is having

problems when saving an ArcGIS Mobile Project (see attachment).

The error did not occur while using a trial licence and has since started when the trial licence

expired and they changed to a permanent licence.

We suggested to restart the ArcGIS som/soc service to pick up the new licence but this has not

solved the issue.

I will attach the log file in a separate post.

Any assistance with this would be greatly appreciated.

Thanks in advance,

Chris

[JeffAzevedo]

I ran into issue that sounds similar to yours, but it started from changing Mobile and IIS settings opposed to licensing.

I had pathing errors after making some changes to the configuration of ArcGIS Mobile. I fixed it by removing all records of past projects in the 'Mobile\ContentRoot\WindowsMobile\XXXX' location, in my case a folder I had named 'Traffic'. I then republished the projects to the web server, and everything worked.

Make sure you back up everything.

Good luck.